Image showing voice metrics that is being used for authentication

Why opt for Voice Biometrics instead of passwords in the Banking industry?

Voice Biometrics in the Banking Sector Voice biometrics in the banking sector involves the utilization of voice patterns to identify and authenticate individuals. This technology adds an extra level of security when granting access to systems or applications. Within the banking industry, voice biometrics plays a crucial role in safeguarding applications and data. It is […]

Top 10 Words Not to be Used in Sales Calls

Nowadays, most of the words used over sales calls are based on human intuition. But Human intuition has its limits. Our research suggests that there are a host of words that kill a sales deal. The data science team at ODIO have analyzed 10000+ B2B sales call recordings using our conversational intelligence platform. Every call […]

Image insinuates the question "How Gender Affects Close Rates in Sales"

How Gender Affects Close Rates in Sales

We have seen a lot of people claiming that women are said to be better sellers or men are said to be better sellers. All these claims are mostly stated out of intuition instead of with a solid reason. So our team at ODIO recorded, speaker-separated, transcribed, and analyzed 10000+ sales calls of men and […]

Advantages of Using Speech Analytics for Sales

Speech analytics is basically a technological software that analyses calls by transcribing them into text for delving deeper in order to derive intricate insights, trends and metrics. These are derived to assess agent performance for constructive feedback and improvement. Moreover, it helps to understand the dynamics of the customer trends which further helps the organisation […]

Acing Sales Pitch to Maximise Conversion

Acing Sales Pitch to Maximise Conversion

A good sales pitch always conveys the intended message to the target company or individual in a very compelling manner. Due to the varying nature of different individuals and companies, crafting a winning sales pitch every time is not easy. Thus, it becomes necessary to create a killer sales pitch with well-defined pitch points that […]

Closing the Toughest Sales Deals

Closing the Toughest Sales Deals

Closing the toughest sales deals is a potential nightmare for many sales agents because of its random and complex nature. It becomes vital to understand the complexity and particulars of the product to alleviate the pain points of their client. This incurs a rigorous manual training process that further involves the usage of multiple use […]