Minimize customer churn by transforming conversations into repeat business opportunities.

ODIO’s AI-powered solution empowers businesses of all sizes to transform conversations into lasting relationships, fostering customer loyalty and boosting repeat business.

How does ODIO boost customer loyalty?

ODIO equips you to cultivate engaged and loyal customers through its innovative retention solutions. Helps you prevent customer attrition and outpace competitors by fostering quality retention conversations.

Clear Forcasts
Experience Real-time Agent Assist.

Stop Churn on Live Conversations

Provide immediate guidance and insights, equipping agents to resolve customer issues quickly and effectively, leading to higher satisfaction and reduced churn. Facilitate on-the-job learning without overwhelming agents.

Experience Automated Call QA

Stop Customer Churn in Its Tracks with Retention Secrets

Gain a complete picture of your customer interactions across all channels (calls, emails, chats). Analyze every conversation to pinpoint potential areas for improvement. Harness Generative AI for timely agent feedback and guidance.

Compliance & Sentiment
Team-2 (1)
Experience Conversation Behavior Analysis.

Unlock Customer Secrets, Boost Loyalty Like Never Before

Analyze successful interactions to identify the winning behaviors that drive customer satisfaction by up to 27%. Empower your agents to replicate these tactics and build stronger relationships. Replicate effective language and actions to foster customer trust.

Experience Automated Agent Coaching

Replicate Success, Elevate Retention with AI Coaching

Track performance across the entire customer journey, pinpointing areas for improvement in both skills and motivation. ODIO provides targeted coaching to address both, maximizing impact. Encourage personalized interactions with enhanced customer insights.

Inspect Your Process

Craft game-changing customer experiences with AI.

With Odio, transcend or go beyond mere review and extract actionable insights from omnichannel conversations, transforming them into a Contact Center Playbook.

Every Interaction = Increased Value

Supercharge your team with our AI-driven platform, tapping into 41 billion data points across 24 nations and 18 languages. Our cutting-edge technology, powered by Language Models, enables you to make smart decisions, improve agent performance, and enhance CSAT.

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Increase in WIN rate
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Increase in Cross Sell
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Reduction in Sales Cycle
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Reduction in Ramp up time

Master the art of risk management and "failproof" compliance with expert precision.

Enhance Engagement with ODIO Insights to get the Voice of Customer.

Gain actionable insights from 100% of conversations with scalable voice of customer analysis. Identify areas needing attention and refine agent training and product offerings to meet customer expectations precisely.

No more silos—just seamless connectivity for maximum efficiency and insights.

Odio’s Conversational Intelligence platform gets connected to all the systems already in use by you.

Upgrade your debt collection with ODIO's AI-powered communication tools.