Speech analytics is basically a technological software that analyses calls by transcribing them into text for delving deeper in order to derive intricate insights, trends and metrics. These are derived to assess agent performance for constructive feedback and improvement. Moreover, … Read More
Business
Acing Sales Pitch to Maximise Conversion
A good sales pitch always conveys the intended message to the target company or individual in a very compelling manner. Due to the varying nature of different individuals and companies, crafting a winning sales pitch every time is not easy. … Read More
Ecommerce Business of Large Consumer Products Conglomerate
E-commerce conglomerate have been at the forefront of leveraging the power of conversational AI. In the current COVID-19 scenario, digital shopping has emerged as the safest and most convenient way for businesses to interact with their customers which has significantly … Read More
Closing the Toughest Sales Deals
Closing the toughest sales deals is a potential nightmare for many sales agents because of its random and complex nature. It becomes vital to understand the complexity and particulars of the product to alleviate the pain points of their client. … Read More