Service providers face a significant challenge with customer churn Despite the considerable advancements made by telecommunication and cable companies in reducing churn, the rate of customer attrition is currently experiencing an upward trend. Even a slight increase in churn, by … Read More
Conversational
Enhance the Performance and Efficiency of your IT Help Desk through Conversational AI
The Pandemic has Driven the Need for Enhanced IT Help Desk Performance and Efficiency The COVID-19 pandemic has forced many companies to rapidly undergo digital transformation. The sudden shift to remote work necessitated the adoption of new technologies, resulting in … Read More