A good sales pitch always conveys the intended message to the target company or individual in a very compelling manner. Due to the varying nature of different individuals and companies, crafting a winning sales pitch every time is not easy. Thus, it becomes necessary to create a killer sales pitch with well-defined pitch points that […]
E-commerce conglomerate have been at the forefront of leveraging the power of conversational AI. In the current COVID-19 scenario, digital shopping has emerged as the safest and most convenient way for businesses to interact with their customers which has significantly boosted the growth of the e-commerce industry. ODIO is helping an ecommerce arm of a […]
In today’s world, customer service widely involves the use of alphanumeric characters and a lot of confidential numeric data. Such characters are frequently used in serial numbers, passwords, OTP, tracking numbers, financial data, etc. Most of the sales guys and the customer service staff can totally feel the uneasiness in the voice of customers while […]
Closing the toughest sales deals is a potential nightmare for many sales agents because of its random and complex nature. It becomes vital to understand the complexity and particulars of the product to alleviate the pain points of their client. This incurs a rigorous manual training process that further involves the usage of multiple use […]
In the domain of conversational AI, word error rate is an extremely important measure to determine the accuracy of any Automatic Speech Recognition (ASR) system. Simply speaking, it calculates the number of errors in the transcription text produced by the ASR system. In the field of automatic speech recognition, word error rate is the modus […]