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Products
Conversation Intelligence
Automated QA
100% AI Conversation Intelligence

Real Time Assist
Checklist & Nudges for objection handling & Upsell

Auto Agent Coaching
AI-driven agent targetted Agent Training

Knowledge AI
LLM powered free text query on conversations

Autonomous Agents
Chat Bots
AI based Omnichannel Bots to deliver personalized human like interaction

Voice Bots
Deployed human like Voice bot for Personalized service

AI Phone Calls
AI-powered phone calls with call in / call out options

Agentic Automation
Updation of internal and external records

AI Prospect Qualifier
Lead qualification automation using knowledge base and intent

Agent Coaching
Onboarding
Onboarding module using Knowledge base with AI

Meeting CoPilot
Meeting assistance for transcription, summarisation and actions

Field Force onboarding
Onboarding module using Knowledge base with AI

Field Force Training
Text and voice training for new products

Power GenAI
Delivered Through Custom Built Conversational LLM
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Solutions
Customer Support
Auto QA & Compliance
Analyze every conversation for compliance & mitigate risk

Summaries & Action Items
Auto-capture key details to reduce post-call work

Agent Training & Coaching
Deliver AI-driven feedback to boost performance

Sales And Marketing
Opportunity Detection & Scripts
Spot cross-sell & up-sell cues in real time

Objection Handling Guidance
Equip teams with dynamic prompts for higher conversions

Real-Time Supervisor Assist
Monitor calls live and intervene when it matters most

By Industries
BFSI
Drive compliance, accelerate collections, boost conversions

EdTech
Enhance student enrollment & admissions success

B2B Marketplace
Streamline seller onboarding, reduce churn

Business Growth
Revolutionising Business Conversations with Custom AI
Platform
Problems We Solve
Reduce Agent Workload
Automating repetitive tasks and post-call work

Boost Sales & Retention
AI-driven lead nurturing and objection handling

Improve Contact Center Performance
Actionable insights, compliance checks, and QA

Platform Stack
Omni-Channel Engagement
Seamless conversations across voice, chat, and more

Real-Time Supervisor Assist
Monitor calls live and intervene with coaching prompts

Intelligent Routing Engine
Smart call routing for improved connectivity

Analytics & Reporting
Leverage customer insights to fuel continuous improvement

AI/ML Tech Stack
Proprietary LLM & NLP
40B-parameter Conversational LLM for high-accuracy conversation AI

ML Models & Automation
Streamlined workflows powered by advanced ML algorithms

Secure Cloud Infrastructure
Robust, scalable architecture with microservices, ISO Certified

Seamless Integrations
Connect with CRMs, ERPs, and other enterprise systems effortlessly

Conversational AI
Built on a Proprietary AI Stack for Accuracy & Efficiency
Use Cases
Use Cases
Sales & Conversions
Improve conversion rates by leveraging real-time AI prompts

Agent Coaching
Accelerate onboarding, auto-coach on performance gaps

Support & CSAT
Deliver faster resolutions for higher customer satisfaction

Collections
Optimize debt recovery using AI-driven insights

Compliance & QA
Ensure 100% coverage, mitigate mis-selling, and lower risk

Retention & Renewals
Enhance customer loyalty with personalized follow-ups

Auto Pre Qualification
AI-powered phone calls for Hiring, Prospect Screening, Loans and Collections

AI Driven
Solutions for Every Use Case
Resources
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Company
Pricing
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WhatsApp AI Pricing

Automate customer conversations with AI-powered WhatsApp messaging

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ODIO equips customer-facing teams with real-time and post-interaction insights, turning conversations into data-driven opportunities through advanced Generative AI.

INDIA

Suite No. 208, Vipul Business Park, Sohna Road, Gurgaon, HR, 122018, India.

USA

Ezeiatech Systems Llc
2828 Vintage View Loop
Lakeland FL 33812-4064

CONTACT US

sales@odioiq.com

Products

Automated QA
Real Time Assist
Auto Agent Coaching
Knowledge AI
Chat Bots
Voice Bots
AI Phone Calls
Agentic Automation
AI Prospect Qualifier
Onboarding
AI-Based LMS
Meeting CoPilot
Field Force onboarding
Field Force Training

Solutions

Auto QA & Compliance
Summaries & Action Items
Agent Training & Coaching
Opportunity Detection & Scripts
Objection Handling Guidance
Real-Time Supervisor Assist
BFSI
EdTech
B2B Marketplace

Platform

Reduce Agent Workload
Boost Sales & Retention
Improve Contact Center Performance
Omni-Channel Engagement
Real-Time Supervisor Assist
Intelligent Routing Engine
Analytics & Reporting
Proprietary LLM & NLP
ML Models & Automation
Secure Cloud Infrastructure
Seamless Integrations

Use Cases

Sales & Conversions
Agent Coaching
Compliance & QA
Support & CSAT
Retention & Renewals
Auto Pre Qualification
Collections

Company

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