Real Time Assist For Smarter Selling
Checklist & Nudges for Objection Handling & Upsell. Unlock the full potential of your Agents with AI-driven coaching and real-time compliance monitoring. Reduce training time, enhance agent performance, and mitigate risks effortlessly.
Empower Agents, Elevate Performance, Ensure Compliance
Checklist & Nudges for Objection Handling & Upsell
Boost agent performance with AI-powered real-time guidance. Smart checklists and timely nudges help navigate objections seamlessly and identify upsell opportunities, ensuring higher conversions and better customer experiences.
Real-Time Sales Assistance
AI-driven nudges & checklists to handle objections and maximize upsell opportunities. Empower your agents with intelligent guidance for higher conversions and customer satisfaction.
Why Choose Real Time Assist?
Enhance Agent Productivity, Ensure Compliance, and Deliver Faster, More Accurate Support—All in Real Time
Accurate Transcriptions & Live Call Supervision for Better Customer Engagement
Real time transcription and call monitoring to enhance conversation accuracy and quality
Captures and converts live customer conversations into accurate text for easy reference. Supervisors can listen to ongoing calls, ensuring quality control and compliance while providing real-time coaching. Integrated AI alerts flag important moments, allowing managers to intervene when necessary.
Instant AI Suggestions for Faster and More Accurate Customer Support
AI-driven recommendations help agents respond quickly with relevant and accurate answers.
AI analyzes conversations in real time and offers context-aware suggestions to help agents respond confidently and accurately. The auto-response generator reduces handling time by suggesting pre-verified, brand-aligned responses, ensuring consistency and efficiency in customer communication.
Ensure Every Interaction Meets Compliance and Service Standards
AI-powered compliance detection and automated quality scoring to maintain regulatory integrity.
Ensures compliance by scanning conversations for policy violations and regulatory risks, providing real-time alerts to agents and supervisors. The Quality Scorecard automatically evaluates agent interactions based on tone, adherence to scripts, customer sentiment, and resolution effectiveness, helping businesses maintain high service standards.
AI-Driven Insights and Coaching for Continuous Agent Improvement
AI-powered analytics and coaching prompts for skill enhancement.
Analyzes agent performance metrics and provides real-time coaching based on speech patterns, engagement levels, and customer sentiment. Supervisors receive actionable insights to help agents refine their communication skills, improve efficiency, and deliver higher-quality service.
See ODIO in Action
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