The AI-driven platform for contact center excellence

Enterprise-Grade AI Platform for Precision Contact Center Intelligence

The ODIO conversation intelligence platform is expertly designed for contact centers, unlocking valuable insights that enhance CX, optimize operations, increase revenue, and maintain compliance. Our proprietary AI technology is proven to provide outstanding performance and intelligence quality, even in the most complex enterprise contact centers worldwide.

Not your typical conversational intelligence.

Accuracy-focused transcription

Minimize the possibility of overlooking important client data. With 87% accuracy, our in-house ASR model records your spoken business-critical references.

Flexible, cutting-edge AI

Obtain AI that has been proven and can be tailored to your needs. Our LLM keeps your data safe and secure while outperforming top GenAI solutions in call centers by more than 30%.

Performance at an enterprise level

Grow your company without sacrificing results. Our technology is built to accommodate tens of thousands of agents and billions of transactions while maintaining quality and efficiency.

Actionable Insights in Minutes

Quickly extract business-critical insights from all conversations by filtering for your specific keywords, phrases, and criteria. For ad-hoc or more complex inquiries, leverage our GenAI to find the answers. With intelligent, human-centric feedback loops, GenAI continually improves its outputs, enabling you to achieve full QA automation and act on the insights that matter most to your business.

Read Between the Lines

Make smarter, data-driven decisions by uncovering hidden context. Utilize our ASR and integrated machine learning capabilities to capture the sentiment behind every spoken conversation. Let AI automatically highlight semantically related details to the data you’re already tracking, helping you refine processes, improve agent coaching, and enhance your analytical decision-making.

Reimagining the power of software

Collaboratively administrate empowered markets via plug-and-play networks. Dynamically procrastinate B2C users after installed base benefits. Dramatically visualize customer directed convergence without revolutionary ROI.

The software of tomorrow, today

Collaboratively administrate empowered markets via plug-and-play networks. Dynamically procrastinate B2C users after installed base benefits. Dramatically visualize customer directed convergence without revolutionary ROI.

Software. Your new superpower.

Collaboratively administrate empowered markets via plug-and-play networks. Dynamically procrastinate B2C users after installed base benefits. Dramatically visualize customer directed convergence without revolutionary ROI.

Customer Reviews

We build relationships.

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