Craft game-changing customer experiences with AI.

With Odio, transcend or go beyond mere review and extract actionable insights from omnichannel conversations, transforming them into a Contact Center Playbook.

Transform your strategy with Automated Call Quality Assurance.

Biases and insufficient reviews are over. For comprehensive and objective call evaluations, automate your quality assurance procedure.

WordsCharactersReading time
WordsCharactersReading time
WordsCharactersReading time
WordsCharactersReading time
WordsCharactersReading time
WordsCharactersReading time

Are you unable to see patterns of wins and losses?

 

Discover what made previous deals successful and unsuccessful, and bid adieu to doubts about deal aspects. Learn about the best methods that work and easily monitor compliance violations.

WordsCharactersReading time
WordsCharactersReading time
WordsCharactersReading time

Are you having trouble with delays in receiving high-quality coaching and human dependency?

Team Meeting

Bid farewell to laborious performance monitoring and the inability to identify problems with skill or will. Get rid of the one-size-fits-all method of coaching and lessen your need on expensive trainers and coaches for small coaching tasks.

WordsCharactersReading time
WordsCharactersReading time
WordsCharactersReading time
WordsCharactersReading time

Are you fed up with the needless emphasis on manual labor and monotonous tasks?

Bid farewell to manual call evaluations, note-taking, resource distribution via email, and manual call note entry into the CRM. Remove mistakes, redundancy, and tiresome chores that waste time and money without having a big effect on revenue.

WordsCharactersReading time

What Makes ODIO AI the Choice of Enterprise Call Center Companies?

Exclusive Speech-to-Text LLM

With our in-house pre-trained language model, enjoy enhanced contextual understanding and transcription accuracy.

WordsCharactersReading time
WordsCharactersReading time
WordsCharactersReading time
WordsCharactersReading time

Generative AI-Powered

Use Gen AI to empower agents, optimize processes, and open up new avenues. Manage superior customer insights, quicker summaries, and more accurate forecasts.

WordsCharactersReading time
WordsCharactersReading time
WordsCharactersReading time
WordsCharactersReading time
WordsCharactersReading time

Automated Guidance

Get individualized and focused coaching for each agent. Without the need for human intervention, automated peer-to-peer coaching sessions speed up progress.

WordsCharactersReading time
WordsCharactersReading time
WordsCharactersReading time
WordsCharactersReading time

Software for Omnichannel Contact Centers

Record and examine chat, email, and phone interactions. Obtain comprehensive customer data across all platforms.

WordsCharactersReading time
WordsCharactersReading time
WordsCharactersReading time

AI in Real Time

On live calls, get real-time coaching, direction, and monitoring. Agents are empowered with AI support and live supervisor support with Real-Time Agent Assist and Supervisor Assist.

WordsCharactersReading time
WordsCharactersReading time
WordsCharactersReading time
WordsCharactersReading time

Quicker Summarization of Calls

Eliminate manual call summarizing to increase call center productivity. More time should be set aside for strategic after-call tasks like coaching and follow-ups.

.

WordsCharactersReading time
WordsCharactersReading time
WordsCharactersReading time
WordsCharactersReading time

1,004,699 Website Owners
Trust Avada

WordsCharactersReading time

World-Class Support

We build long-term professional relationships with our customers that you can rely on & trust.

Documentation & Tutorials

Over 550 help files & 200 tutorial videos will make building websites with Avada even easier.

100% Built In-House

Avada is not reliant on 3rd party tools to deliver a reliable & stable website building experience.

DESIGN EVERYTHING

Create the perfect web experience

Quisque purus enim, tristique a tellus in, ornare fringilla est. Morbi volutpat enim bibendum, consectetur sapien et, rutrum.