Craft game-changing customer experiences with AI.
With Odio, transcend or go beyond mere review and extract actionable insights from omnichannel conversations, transforming them into a Contact Center Playbook.
Transform your strategy with Automated Call Quality Assurance.
Biases and insufficient reviews are over. For comprehensive and objective call evaluations, automate your quality assurance procedure.
Are you unable to see patterns of wins and losses?
Discover what made previous deals successful and unsuccessful, and bid adieu to doubts about deal aspects. Learn about the best methods that work and easily monitor compliance violations.
Are you having trouble with delays in receiving high-quality coaching and human dependency?
Bid farewell to laborious performance monitoring and the inability to identify problems with skill or will. Get rid of the one-size-fits-all method of coaching and lessen your need on expensive trainers and coaches for small coaching tasks.
Are you fed up with the needless emphasis on manual labor and monotonous tasks?
Bid farewell to manual call evaluations, note-taking, resource distribution via email, and manual call note entry into the CRM. Remove mistakes, redundancy, and tiresome chores that waste time and money without having a big effect on revenue.
What Makes ODIO AI the Choice of Enterprise Call Center Companies?



Exclusive Speech-to-Text LLM
With our in-house pre-trained language model, enjoy enhanced contextual understanding and transcription accuracy.
Generative AI-Powered
Use Gen AI to empower agents, optimize processes, and open up new avenues. Manage superior customer insights, quicker summaries, and more accurate forecasts.
Automated Guidance
Get individualized and focused coaching for each agent. Without the need for human intervention, automated peer-to-peer coaching sessions speed up progress.



Software for Omnichannel Contact Centers
Record and examine chat, email, and phone interactions. Obtain comprehensive customer data across all platforms.
AI in Real Time
On live calls, get real-time coaching, direction, and monitoring. Agents are empowered with AI support and live supervisor support with Real-Time Agent Assist and Supervisor Assist.
Quicker Summarization of Calls
Eliminate manual call summarizing to increase call center productivity. More time should be set aside for strategic after-call tasks like coaching and follow-ups.
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